Robin Ingram is Executive Director of Center for Hope. In this capacity she is responsible for providing emergency housing for 1,000 of Philadelphia’s chronically homeless citizens. Ms. Ingram oversees the administration, programs, staff and strategic plan of the organization. She is responsible for fundraising, branding, marketing, and communication efforts related to obtaining resources necessary to support the Center for Hope’s mission and vision.
Ms. Ingram brings over 30 years of experience in the social service field working with populations most in need such as at risk youth, teen parents, youth in foster care and/or juvenile justice, the unemployed and underemployed, the homeless, those living with HIV/AIDS, mental health diagnoses, and drug and alcohol addiction.
She has expertise and knowledge in addressing the needs of the homeless population and assisting them in accessing multiple social services. More importantly, she has a broad understanding of the issues faced by the homeless population from both the perspective of the provider and the client.
Ashley Jimenez , a licensed social worker (LSW), is the Director of Case Management and Social Services. Ms. Jimenez is responsible for the direction and oversight of all case management functions, the delivery of social services, and new program development and service expansion. She ensures standardization of best practices, continuous quality improvements, compliance with funders’ policies, the provision of staff training, supervision, data collection, and incident reporting to achieve the most optimal outcomes for community members. Prior to joining Center for Hope, Ms. Jimenez obtained progressive experience as a Medical Case Manager, Behavioral Health Specialist, and Case Management Coordinator. She has a great understanding and passion for social work that successfully addresses barriers to care, and has worked extensively with clients experiencing co-occurring disorders of chronic mental health and substance abuse as well as those living with chronic medical conditions such as HIV and AIDS.
Tonya M. Mack is the Director of Operations at Center for Hope. Ms. Mack is responsible for organizational effectiveness by providing critical support for the organization’s core fiscal, operational and administrative functions. Ms. Mack oversees facilities management and operations, ensuring accurate and timely forecasting, and strategic fiscal planning. She also cultivates, manage and sustain all relationships with current and new lines of business, and serves as a liaison to funders, partners, and stakeholders. Ms. Mack has over twenty-five years of varied non-profit management and business experience.